Privacy Policy
Last updated: 07/05/2023
This Privacy Policy governs the manner in which Roads to Recovery, Inc. ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of our mass SMS alert service. This policy applies to the Roads to Recovery, Inc. website, mobile application, and any other communication channels used for sending mass SMS alerts.
Information Collection and Use
1.1 Personal Information: We may collect personal information from you when you subscribe to our mass SMS alert service. This information may include your name, contact number, and any other information you voluntarily provide.
1.2 Usage Information: We may collect non-personal information about your interactions with our mass SMS alerts, including the date and time of message delivery and any actions taken in response to the alerts.
Consent
2.1 By subscribing to our mass SMS alert service, you expressly consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
2.2 You may unsubscribe from our mass SMS alerts at any time by following the instructions provided in the SMS message or by contacting us using the information provided in Section 6.
Use of Information
3.1 We may use the personal information we collect to:
a. Send you mass SMS alerts related to our nonprofit organization's activities, events, campaigns, or important updates.
b. Customize the content and delivery of our mass SMS alerts to meet your preferences.
c. Respond to your inquiries, questions, or requests related to the mass SMS alert service.
3.2 We may use non-personal information to improve the quality and effectiveness of our mass SMS alerts and to analyze user engagement patterns.
Disclosure of Information
4.1 We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
4.2 We may share your personal information with trusted third-party service providers who assist us in delivering the mass SMS alerts or performing other related services. These third parties are bound by confidentiality obligations and are prohibited from using your personal information for any other purpose.
4.3 We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government investigation.
Data Security
5.1 We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5.2 However, no data transmission over the internet or electronic storage method is entirely secure. Therefore, we cannot guarantee the absolute security of your information.
Contacting Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the mass SMS alert service, please contact us using the following information:
Roads to Recovery, Inc.
3000 Langhorne Road, Lynchburg, VA 24501
434-455-0053
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time, without prior notice. The updated version will be posted on our website with the revised effective date. We encourage you to review this policy periodically to stay informed about our information practices.
By continuing to use our mass SMS alert service after any modifications to this Privacy Policy, you acknowledge and agree to the updated terms.